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Outbound Contact List Editor 

06-12-2024 00:16

In this video @Ludovic Callebaut talks about the new update that allows Administrators to view and edit imported data via the user interface in the Contact List editor

Outbound administrators can now use the contact list editor within the Genesys Cloud user interface to view imported contact lists. Administrators can also create, edit, and delete individual and bulk contacts. This feature makes available functionality within the Contact List editor and enables customers to validate pre-existing filters, create ad hoc filters, and validate the number of records available once the filter is applied. Also, administrators can designate records as callable or uncallable within this feature, which provides the dynamic capability to make records available or unavailable during an active campaign.

Release Notes: https://help.mypurecloud.com/releasenote/may-6-2024

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