In this video @Christopher Visick gives an overview of Forecasting functionality within the GenesysCloud WEM suite 

If your interested, grab a coffee and take a seat to learn about the current functionality that is available within GenesysCloud

Resources of Interest

About Workforce Management

Working with Forecasts

#TAMStudios #WEM #WFM #WorkforceManagement #forecasting #WFMSeries

Please post any questions, or comments, below or email us at TAMStudios@Genesys.com  

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