Genesys Cloud - Main

In this video @Kumar Sanjeevi about the new Public APIs for Collaborate chat room management and chat messages.

Genesys Cloud Public API now has REST endpoints to create, update, and view Collaborate chat messages and chat rooms. This feature enables developers and administrators the ability to integrate Collaborate messages and Collaborate chat into your business workflows.

Release Notes: https://help.mypurecloud.com/releasenote/may-6-2024

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