Genesys Cloud - Main

In this video @Stalin Singh reviews the feature Real-Time Interactions Data Export. 

Administrators and supervisors can now export interaction data in real-time, including the current-day’s interactions. For more information, see Interactions view, My Interactions view, Queues Interactions Detail view, and Agents Interactions Detail view.

Release Notes: https://help.mypurecloud.com/releasenote/july-19-2023/ 

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