Genesys Cloud - Main

In this video @Krishneel Mani discusses how to remove users from Collaborate chat rooms.

Administrators can now remove users from chat rooms if the users belong to a group that the administrators own. After removal, users cannot see the chat group or access messages from the chat group.

Read more:

• Remove a member from a group
• Can I remove myself or someone else from a personal chat room?

Release notes: https://help.mypurecloud.com/releasenote/march-11-2024/

#TAMStudios #FeatureReview #Collaborate #ChatRoom #ChatRooms #CollaborationChatRoom

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