Genesys Cloud - Main

In this video @Mark Bernardo talks about the telephone resource limits in Admin UI.

Administrators can now view telephony resource limits directly in the admin UI. This feature provides visibility into external and phone trunks, sites, phone lines and settings, extension assignments, schedules and schedule groups, call routes, and emergency groups. With this update, telephony administrators can monitor resource usage, helping them analyze current capacities and make informed decisions regarding resource allocation and management.

Read more:

• View telephony resource limits

Release Notes: https://help.mypurecloud.com/releasenote/october-14-2024/

#TAMStudios #FeatureReview #Telephony