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The Right Smile Webinar | WFM (Resource Management) and Capacity Planning 

07-17-2025 05:32

Did you miss The Right Smile | WFM (Resource Management) and Capacity Planning webinar??
Hello, WEMers and community members!

Did you miss our The Right Smile | WFM (Resource Management) and Capacity Planning webinar, or do you want to watch it again?

You can find the link to the recording right here!!
Passcode:  %16$xG5M
What it is?

The Right Smile Presents: Genesys Cloud WEM Series

In this installment of The Right Smile, we bring you the third session in our three-part Genesys Cloud WEM series—crafted specifically for our EMEA customers to explore how Workforce Engagement Management innovations are reshaping employee and customer experiences.
What can you expect from this Knowledge Hub Webinar?

Topics:

  • WFM (Resource Management)
  • Capacity Planning

Our Speakers!

 

 

 Chuck Swain
 WEM Specialist  @Genesys

 

Chris Johnson
Director Product Management – WFM  @Genesys

Belinda Herrera

Staff Product Manager @Genesys

Watch it again!

You can find the link to the recording right here!!
Passcode:  %16$xG5M
What did you think about the session?
  • Let us know!

#Workforce Management
#Forecasting

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