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Description:
In this video @Gaurav Srivastava talks about Transcription for Communicate voicemails.
Administrators and group owners can now enable transcription for user and group Communicate voicemails. After an administrator or group owner enables voicemail transcriptions, users receive the transcriptions in email notifications. Group owners can configure voicemail transcription and transcribed language on a per-group basis.
For more information, see Enable voicemail transcription.
This feature requires the following subscription:
Release Notes: https://help.mypurecloud.com/releasenote/march-22-2023
#TAMStudios #communicate #VoiceMail #FeatureReview
Post any questions or comments below or email us at TAMStudios@Genesys.com
#Telephony
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