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Trigger inclusion in Genesys Cloud CX 1 license 

09-28-2023 01:31

In this video, @Stalin Singh discusses new feature "Trigger inclusion in Genesys Cloud CX 1 license"

Genesys Cloud added triggers to the Genesys Cloud CX 1 subscription. For more information see, Triggers Overview. This feature requires one of the following subscriptions: Genesys Cloud CX 1, Genesys Cloud CX 2, or Genesys Cloud CX 3.

Release notes: https://help.mypurecloud.com/releasenote/august-9-2023/

#TAMStudios #FeatureReview 

Please post any questions, or comments, below or email us at TAMStudios@Genesys.com  


#Roadmap/NewFeatures
#SystemAdministration


#CommunityVideos(TAM,QA,etc.)

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20230809_FeatureReview_CX_Open Platform_Trigger inclusio....mp4   80.48 MB   1 version
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