Genesys Cloud - Main

In this video @Brian Feeney talks about typing indicators in Mobile Messenger. 

Participants can now see when the other party is typing in Mobile Messenger conversations, indicated by three dots that precede a response. This feature aligns Mobile Messenger with web messaging capabilities, ensuring a more consistent experience across platforms.

Read more:

• Mobile Messenger feature comparison matrix
• Aha! idea

Release Notes: https://help.mypurecloud.com/releasenote/march-3-2025/

#TAMStudios #FeatureReview #webmessenger #MobileEngagement #Mobile