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Updated Genesys Cloud BYOC Zoom Phone setup example 

03-04-2022 08:48

Hello,

   This PDF has been updated to reflect Zoom DNS Updates.  These updates can be found in the table on Page 7 of this document.

Date of most recent revision: 6-24-2025.

Regards,

Jason Wolfgang


#API/Integrations
#SIP/VoIP
#Telephony

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Genesys Cloud Integration with Zoom Phone_6_20_25.pdf   1.14 MB   1 version
Uploaded - 06-24-2025

Comments

09-09-2024 13:26

They do.  That is what flags the GC user as a "Zoom user".  You may find this documentation helpful as you plan at our UC Integration with Genesys Cloud: https://help.mypurecloud.com/articles/about-the-unified-communication-tools-integrations/

09-09-2024 13:20

Thanks Jason! Do the UC Only users on Zoom require a DID on Zoom? 

09-09-2024 12:48

It is still accurate!

09-09-2024 11:36

I wanted to see if this was still accurate or if there is a more updated document? 

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