In this video , @Mark Bernardo talks about how User settings page now displays the last login date and time
The user settings page now displays the last date and time that a user logged into the application with their authenticated credentials. This feature ensures that administrators can determine the identity of the user with the most recent access to the system.
Release Notes : https://help.mypurecloud.com/releasenote/february-24-2025/
#TAMStudios #LogIn #LogOut
Thanks for your feedback @Anton DudkoI checked it from my end, and I don't see any in the login time in the user settings view compared to the value in the Agent Status.Let me work with our Product Team to see what the issue could be.Also, you can send the screenshot to my email to further investigate the issue.Thanks,Mark Bernardo Mark.Bernardo@genesys.com
Dear @Mark Bernardo @Gaurav Srivastava
p.s. since I did not figure out a way to attach an image here I emailed you to the email address mentioned in the video. Will appreciate your time and response. Thank you!
Thank you for this overview. in our org multiple users reported that this login time in the "user settings" view shows incorrect value compared to the Agent Status view. Please find an image to illustrate.
Can you please comment on it? Thank you in advance.
Kind regardsAnton
Copyright© 2025 Genesys. All rights reserved. Terms of Use | Privacy Policy