In this video @Hiroyuki Sato talks about how to view all groups permission.

Administrators can now use the new directory > privateGroup > view permission to allow users to see all groups, regardless of visibility rules. To enable a user to view all groups, administrators must add this permission to the user's role. This feature simplifies group management for administrators and offers a comprehensive view of all groups within the system.

Read more:

• Search the directory
• Create a group

Release Notes: https://help.mypurecloud.com/releasenote/may-27-2024/

#TAMStudios #FeatureReview #DirectoryGroups #Permissions

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