Discussion Posts

Thread Subject Replies Last Post Community
Automatic callback when call is abandoned
   
17 2 hours ago by Mohamed Hassan Mohamed Genesys Cloud - Developer Community
High-level design check for post-answer ticket assignment using trigger/workflow
   
4 2 hours ago by Phaneendra Avatapalli Genesys Cloud - Main
April Rockstar Headlines Communities!
   
14 4 hours ago by Cesar Padilla
Original post by Nicole Milliken 		Genesys Casual
Welcome Genesys Cloud CX...
   
1 4 hours ago by Cesar Padilla
Original post by Mike John 		Welcome Community
April Question of the Month - Earn a new badge!
   
18 12 hours ago by Andre Costa
Original post by Nicole Milliken 		Genesys Casual
Cloud Access
   
3 18 hours ago by Kaio Oliveira
Original post by Pradeep Reddy 		Genesys Cloud - Main
Gamification in Genesys Cloud: which strategy worked for you, and which one backfired?
   
1 22 hours ago by Kaio Oliveira
Original post by Maico Zorzan 		Workforce Engagement Management
Agent appears in queue and available despite being disconnected from the network
   
2 yesterday by Gina Palmer
Original post by Maico Zorzan 		Workforce Engagement Management
Prepare for Upcoming Screen Recording Access Control Improvements
   
1 yesterday by Kaio Oliveira
Original post by Daniel Ho 		Workforce Engagement Management
On Hold Music from 3rd Party
   
1 yesterday by Phaneendra Avatapalli
Original post by Jonathan Nolan 		AppFoundry: The Genesys Marketplace Experience
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