The Genesys online community voted on the Genesys features they'd like to see covered most on the "Genesys Q&A Show" and this week we granted their wish to demo "Outbound Email Campaigns." Our Pro Services Consultants demo many features on outbound email campaigns that you may find very useful! Then our experts answer tough community questions around dynamic queueing sorting, agentless campaign recording, displaying email inline images by default, recording audit trail - abandon, locations under number management, learning panels, and updating an entry in an outbound contact list for email. This is a whopper episode, so make sure you get your learning on with this content rich Q&A Show episode!

Chapters:

00:00 - 1:34: Intro to Genesys Cloud Q&A Show

1:35 - 18:40: Demo for Outbound Email Campaigns

18:41 - 20:18: New Genesys Community contests and announcements

20:19 - 21:12: Questions Impossible Intro

21:13 - 25:21: Question one - Dynamic Queueing Sorting

25:22 - 26:42: Question two - Campaign Recording

26:43 - 29:59: Question three - Displaying Email Inline Images by Default

30:00 - 31:30: Question four - Recording Audit Trail

31:31 - 41:33: Question five - Updating an Entry in an Outbound Contact List

41:34 - 43:29: Question six - Locations Not Appearing Under Number Mgmt.

43:30 - 46:29: Question seven - Learning Panels

46:30 - 47:14 - Outro

Resource Links: 

https://community.genesys.com/discuss...

https://community.genesys.com/discuss...

https://community.genesys.com/discuss...

https://community.genesys.com/discuss...

https://community.genesys.com/discuss...

https://community.genesys.com/discuss...

https://community.genesys.com/discuss...

Thank you for watching! Please subscribe to our Youtube channel if you love this content and want even more Genesys product demos! In the meantime, play in our contests or nominate a community rockstar today! 

The Genesys online community voted on the Genesys features they'd like to see covered most on the "Genesys Q&A Show" and this week we granted their wish to demo "Outbound Email Campaigns." Our Pro Services Consultants demo many features on outbound email campaigns that you may find very useful! Then our experts answer tough community questions around dynamic queueing sorting, agentless campaign recording, displaying email inline images by default, recording audit trail - abandon, locations under number management, learning panels, and updating an entry in an outbound contact list for email. This is a whopper episode, so make sure you get your learning on with this content rich Q&A Show episode!

Chapters:

00:00 - 1:34: Intro to Genesys Cloud Q&A Show

1:35 - 18:40: Demo for Outbound Email Campaigns

18:41 - 20:18: New Genesys Community contests and announcements

20:19 - 21:12: Questions Impossible Intro

21:13 - 25:21: Question one - Dynamic Queueing Sorting

25:22 - 26:42: Question two - Campaign Recording

26:43 - 29:59: Question three - Displaying Email Inline Images by Default

30:00 - 31:30: Question four - Recording Audit Trail

31:31 - 41:33: Question five - Updating an Entry in an Outbound Contact List

41:34 - 43:29: Question six - Locations Not Appearing Under Number Mgmt.

43:30 - 46:29: Question seven - Learning Panels

46:30 - 47:14 - Outro

Resource Links: 

https://community.genesys.com/discuss...

https://community.genesys.com/discuss...

https://community.genesys.com/discuss...

https://community.genesys.com/discuss...

https://community.genesys.com/discuss...

https://community.genesys.com/discuss...

https://community.genesys.com/discuss...

Thank you for watching! Please subscribe to our Youtube channel if you love this content and want even more Genesys product demos! In the meantime, play in our contests or nominate a community rockstar today! 

The Genesys online community voted on the Genesys features they'd like to see covered most on the "Genesys Q&A Show" and this week we granted their wish to demo "Outbound Email Campaigns." Our Pro Services Consultants demo many features on outbound email campaigns that you may find very useful! Then our experts answer tough community questions around dynamic queueing sorting, agentless campaign recording, displaying email inline images by default, recording audit trail - abandon, locations under number management, learning panels, and updating an entry in an outbound contact list for email. This is a whopper episode, so make sure you get your learning on with this content rich Q&A Show episode!

Chapters:

00:00 - 1:34: Intro to Genesys Cloud Q&A Show

1:35 - 18:40: Demo for Outbound Email Campaigns

18:41 - 20:18: New Genesys Community contests and announcements

20:19 - 21:12: Questions Impossible Intro

21:13 - 25:21: Question one - Dynamic Queueing Sorting

25:22 - 26:42: Question two - Campaign Recording

26:43 - 29:59: Question three - Displaying Email Inline Images by Default

30:00 - 31:30: Question four - Recording Audit Trail

31:31 - 41:33: Question five - Updating an Entry in an Outbound Contact List

41:34 - 43:29: Question six - Locations Not Appearing Under Number Mgmt.

43:30 - 46:29: Question seven - Learning Panels

46:30 - 47:14 - Outro

Resource Links: 

https://community.genesys.com/discuss...

https://community.genesys.com/discuss...

https://community.genesys.com/discuss...

https://community.genesys.com/discuss...

https://community.genesys.com/discuss...

https://community.genesys.com/discuss...

https://community.genesys.com/discuss...

Thank you for watching! Please subscribe to our Youtube channel if you love this content and want even more Genesys product demos! In the meantime, play in our contests or nominate a community rockstar today!