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  • 1.  A request failed because too many requests have been made recently.

    Posted 10-01-2025 09:39

    I've reached my last nerve dealing with this reporting system. My job is constantly hindered by the message "A request failed because too many requests have been made recently. Wait a few minutes and try again. A tab could not be updated. Some changes may not be saved." EVERY DAY just trying to pull simple data, this message pops up, so I have to continue to refresh 5, 6, 10 times to get it working. I know it's going to be a rough morning when the first thing I see when I log in is "You don't have permissions for these tabs". I refresh a few times, it goes away, then I try and pull my first report, and "A request failed". What is going on?


    #Uncategorized

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    William Kranig
    Call Center Allocation Analyst
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  • 2.  RE: A request failed because too many requests have been made recently.

    Posted 10-01-2025 17:55

    I thought it was just me. :D  I try to remember to close all the tabs on my Analytics page before I log out just so I don't get all those messages when I log in.



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    Dave Halderman
    Business Analyst
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  • 3.  RE: A request failed because too many requests have been made recently.

    Posted 10-01-2025 22:28

    Definitely not just you, and am glad to hear we're not alone. I get these daily and ultimately have to navigate to a completely different page before I can return to the Analytics page to pick up where I left off.



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    Brian T. Jones | Ascension | Senior Specialist - Technology
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  • 4.  RE: A request failed because too many requests have been made recently.

    Posted 10-02-2025 03:00

    Hi,

    Its not just You. We have the same issue for supervisors.

    I tried to report this, but I was told this wasn't a known issue and could be due to something locally... 



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    Laura Gailite-Holmberga
    Group Customer Service Process Manager
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  • 5.  RE: A request failed because too many requests have been made recently.

    Posted 10-02-2025 18:17

    Has this been a problem for you for a while or is it since the new UI kicked in?



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    Angus Huckle
    Procurement
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  • 6.  RE: A request failed because too many requests have been made recently.

    Posted 10-02-2025 18:21

    Been a problem for a while for me and a handful of our users. Fortunately nothing major and resolves fairly quickly. More annoying than anything.



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    Brian T. Jones | Ascension | Senior Specialist - Technology
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  • 7.  RE: A request failed because too many requests have been made recently.

    Posted 10-02-2025 23:28

    Yes I get this occasionally and sometimes when I've only just logged into an org, or doing the "simplest" of things like just opening a new tab for the interactions list.  I seem to have it happen several times a day then it behaves itself for days/weeks then I get it frequently again.  By the time it happens it's too late to think about having dev tools console on to look for more detail in a rate limit error message.



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    Vaun McCarthy
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