Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  About Voice mail

    Posted 05-26-2023 01:24
    No replies, thread closed.

    How long are voicemails stored?


    #Telephony

    ------------------------------
    OGATA HIKARU
    NEC Corporation
    ------------------------------


  • 2.  RE: About Voice mail

    Posted 05-27-2023 17:14
    No replies, thread closed.

    I don't believe there is any control nor automatic deletion of voicemails.  I have one in my mailbox that is almost 5 years old.  I tested myself and after a year figured that was enough.  There is a setting for the maximum length of voicemails.  



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------



Related Content