Genesys Cloud CX

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  • 1.  About Voice mail

    Top 25 Contributor
    Posted 9 days ago

    How long are voicemails stored?


    #Telephony

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    OGATA HIKARU
    NEC Corporation
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  • 2.  RE: About Voice mail

    Top 25 Contributor
    Posted 7 days ago

    I don't believe there is any control nor automatic deletion of voicemails.  I have one in my mailbox that is almost 5 years old.  I tested myself and after a year figured that was enough.  There is a setting for the maximum length of voicemails.  



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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