SimonBrown | 2023-03-03 12:43:28 UTC | #1
I thought I had some strange issue with my PC but then I saw a colleague have exactly same issue on a teams screen share when I was helping him out with data actions.
When typing in schema field names the UI randomly starts removing them as you type.
For example I type: ExpiryDate and the UI randomly removes the i and final e so I get ExpryDat
This happens with almost all entry and if miss it, you get a mistyped field which you can't directly change once published. I have to copy the whole action, give a new version name and fix the UI generated typos.
There seems to be no pattern to this, it's quite random. The same schema field name typed again may be fine.
I know it happens to me and colleague so assume others have had this happen to them, and thought they were going crazy!
John_Carnell | 2023-03-03 15:40:44 UTC | #2
Hi Simon,
This forum is for answering questions around our APIs and development tools. For this post, I would recommend you open a case with our Care team for the above issue.
Thanks, John Carnell Director, Developer Engagement
SimonBrown | 2023-03-03 15:49:38 UTC | #3
Opened case.
I was interested if others getting this. It happens frequently when working with action schemas. I will try not to raise topics which are not a direct question then, i misread the use of a forum.
Regards Simon
tim.smith | 2023-03-03 15:53:28 UTC | #4
@SimonBrown Care is still the right place for all bug reports, but if you'd like to discuss the base product in a forum, the Genesys Cloud Community Forum is what you're looking for.
system | 2023-04-03 15:53:36 UTC | #5
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 18706