Legacy Dev Forum Posts

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

Add or Amend Contact List Columns

  • 1.  Add or Amend Contact List Columns

    Posted 06-05-2025 18:17

    Robert_Anderson | 2020-04-27 22:15:28 UTC | #1

    Hi Guys,

    I'm trying to find out if it's possible to append a contact list with new columns once in production. Also interested to know if the naming convention of columns can be changed.

    I've found guidance for front-end functionality when using the campaign management integration for Sales Force but not for other users. I also found a post from back in 2017 advising it wasn't possible to do this yet via the Update Contact List API but wondering if any advancements had been made?

    Thanks

    anon28066628 | 2020-04-27 13:43:54 UTC | #2

    Hi Robert,

    Is this the thread you are referring to?

    https://developer.mypurecloud.com/forum/t/update-a-contact-list/757

    The schema for a contact list is locked on creation. If you're using automation / customization scripts for dialer, it's good practice to include some "reserved" columns when the list is created. These additional columns can be used instead of creating a new list, which requires the ID to be updated in scripts, flows, and other objects that reference it.

    wchavez | 2020-05-12 00:47:53 UTC | #3

    Good evening Mr. Smith:

    Thank you for your explanation. Why the following endpoint was defined for? Update ContactList

    Can we perform this task only by creating the columns before we decide to import as a .csv file in the administration panel or via de POST (create) API?

    And also, modify the values of a contact list colum is possible once it was loaded, in order to put custom-business attemps results?

    Thank you.

    tim.smith | 2020-05-13 15:58:29 UTC | #4

    The UI uses the API behind the scenes, so the columns are locked regardless of which method is used.

    You can modify contacts in a contact list using PUT /api/v2/outbound/contactlists/{contactListId}/contacts/{contactId}

    wchavez | 2020-05-13 19:14:26 UTC | #5

    Thank you Tim. I tested and it worked for our purposes.

    system | 2020-06-13 19:14:30 UTC | #6

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 7636



Related Content