Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  Adding a fax field to external contacts?

    Posted 11-16-2018 18:08
    No replies, thread closed.
    Seems like a simple enough request, would this need to go through the idea lab ?  Anyone else appreciate this enhancement ?
    #ArchitectureandDesign

    ------------------------------
    Ramsey
    ------------------------------


  • 2.  RE: Adding a fax field to external contacts?

    Posted 11-17-2018 04:14
    No replies, thread closed.
    Hi -
    I believe this will be addressed by External Contacts - custom fields (CLANA-I-56) which can be tracked in the Ideas Lab. It is currently showing as In Development. I would recommend adding a note/comment to the idea to validate if this will be able to properly address your need.

    Regards,
    Don ​

    ------------------------------
    Don Huovinen
    Genesys - Employees
    ------------------------------

    Original Message


Related Content