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We have a customer in the US wanting to add a UAE number to their Org. GCV does not support UAE, so I am looking at either adding a local edge BYOC-P in the UAE, or using the Media Fabric and adding BYOC-C to a Media Region. Has anyone done this and are there any regulatory issues with the UAE? Any recommendation for a local UAE carrier that's support BYOC-C, or BYOC-P. Thanks.
With Hybrid Media, you can support both BYOC-C and BYOC-P in the same org and users in each site can communicate with each other and share communication trunks. As for getting a UAE number, consider a carrier like Bandwidth that can terminate directly into Genesys Cloud CX. Look at the information here about hybrid media. About hybrid media - Genesys Cloud Resource Center (mypurecloud.com)
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