Once you download the CLI as the gc.exe file, you setup a profile using gc profiles new. Using PowerShell with the Genesys Cloud CLI
You should also download JQ from here: https://stedolan.github.io/jq/
Here is another resource: Using PowerShell with the Genesys Cloud CLI
After that you can run that command
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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.comhttps://www.ttecDigital.comhttps://RobertWC.Blogspot.com------------------------------
Original Message:
Sent: 10-04-2024 12:02
From: Jairo Sanchez
Subject: Agent Email Address
Thank you for the information Robert. I'm not familiar with CLI, was trying to see the link you sent and the videos available, however, still no clue on how to proceed, any other document that can be provided to run the script and how to access CLI will be greatly appreciated.
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Santiago Sanchez
Command Alkon
Original Message:
Sent: 10-04-2024 10:44
From: Robert Wakefield-Carl
Subject: Agent Email Address
Not out of the UI, but you can use the CLI: Introducing the Genesys Cloud CLI
Then run this script:
gc -p {{profileName}} users list -a | jq -r ".[] | [.id, .licenses[]] | @csv" > licenses.csv
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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.com
https://www.ttecDigital.com
https://RobertWC.Blogspot.com
Original Message:
Sent: 10-04-2024 10:30
From: Jairo Sanchez
Subject: Agent Email Address
Hi Team,
I was looking into the post but I did not find something related.
I'm trying to look for a report or a way to extract our employee's email address that is register in Genesys, is there a way to do it?
Every employee has on their profile in Genesys "Main Email", can this be extracted with the name of the employee?
Best Regards,
#PlatformAdministration
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Santiago Sanchez
Command Alkon
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