Genesys Cloud - Main

Good day,

hope someone can assist with the below.

I have a requirement to implement and agent script that needs to check the length of digits entered and if it consist of the country code.

i am looking at a dynamic variables (Boolean), if true a button will be displayed, if false, button will not be visible.

the below is what i have

1.  equal(length({{XferTo}}), 12) - Returns the length of entered digits
2. substr({{XferTo}}, 0, 3) - returns the country could

the problem i have is to implement the above onto 1 x dynamic variables (Boolean) and an and statement, i have tried the below but not working, any assistance will be appreciated.

equal(length({{XferTo}}), 12) & equal(substr({{XferTo}}, 0, 3)), "+**")

Hello Reginald,

If you just want to check if it starts with + and if it's 12 digits you should be able to use

match({{XferTo}}, "^[+][1-9][0-9]{10}$")

This would be true if the string length is 12, contains a + and the second digit isn't 0 which it wouldn't be for a country code.

You could adjust it if you want to check for a specific country code or different lengths etc.

Thanks for the prompt response, this worked

match({{XferTo}}, "^[+][1-9][0-9]{10}$")