Genesys Cloud - Main

Hello, 

I opened a care case to try and figure out why I cannot access the Aha app included in my OKTA permissions and was advised to contact my interal Admin/Management IT department. A request was sent over to our internal IT department, but they are not involved in these types of permissions. Does anyone have an idea of who I would contact to obtain access to the AHA portal? I can access the regular ideas portal, the community portal - obviously but not the AHA ideas portal. Any suggestions would be helpful! 

#SystemAdministration

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Andrea Nadeau
Technology Consultant
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Hello Andrea,

You should be able to access the Ideas portal using the following link and entering in your email:

https://genesyscloud.ideas.aha.io/

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Jason Kleitz
Online Community Manager/Moderator
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