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  • 1.  AI - Evaluations

    Posted 06-05-2025 12:17
    No replies, thread closed.

    Hi, 

    I'm looking to connect with someone who can help me understand AI scoring and how to format help text. I've read on the GC network what works, but would be interested in setting up a call if possible. 


    #Unsure/Other

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    Caitlyn Petrousek
    Other
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  • 2.  RE: AI - Evaluations

    Posted 06-05-2025 12:37
    No replies, thread closed.

    I am also interested in this. We have duplicated our current Evals and converted them to AI, but have only been testing the last few days. 



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    Nick Argeson
    Telephony Admin
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  • 3.  RE: AI - Evaluations
    Best Answer

    Posted 06-05-2025 16:26
    No replies, thread closed.

    If your company has someone in Sales (an AE with Genesys) that person might be able to set up a quick session with a Solutions Consultant...



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    George Ganahl GCCX-AI, GCP, GCSME, ICCE, ICHD, etc.
    Technical Adoption Champion
    Genesys
    2024 Community Member of the Year
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