Workforce Engagement Management

Hi, can anyone help me!

In a QM evaluation form, is it possible for AI Scoring to detect an action within a specific time period during a voice interaction?

The scenario is as follows:

The client has an evaluation form with the following (Yes/No) question:

              Did the agent greet the customer within the first 5 seconds of the call? (AI Scoring should detect this; if the agent greets the customer after the 6th second, the answer should be No)

Thanks for support