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  • 1.  Alert on Transfer (Architect: Transfer to ACD)

    Posted 07-24-2024 10:38
    No replies, thread closed.

    Hello,

    Starting from today I'm seeing in the architect "Alert on Transfer" when using a "Transfer to ACD" tool. Nothing is mentioned in the documentation about this. Does anyone have an idea what this new piece of information is used for? 


    #Implementation

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    Dieter Wijnen
    Frontline Solutions B.V.
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  • 2.  RE: Alert on Transfer (Architect: Transfer to ACD)

    Posted 07-24-2024 10:53
    No replies, thread closed.

    +1 for us. Never seen this before. Bug maybe?



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    Caleb Smith
    Interstate Gas Supply, Inc.
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  • 3.  RE: Alert on Transfer (Architect: Transfer to ACD)
    Best Answer

    Posted 07-24-2024 10:57
    No replies, thread closed.

    It's a bug, you can ignore it.



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    Melissa Bailey
    Genesys - Employees
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    Original Message


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