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  • 1.  Allow for Adhoc outbound dialing

    Posted 06-19-2018 23:59
    No replies, thread closed.
    Am I able to allow for my users to dial out to whomever they like without the dialing plan?

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    Alex Meyer
    Sonic Foundry, Inc.
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  • 2.  RE: Allow for Adhoc outbound dialing

    Posted 06-20-2018 11:13
    No replies, thread closed.
    Anything that is dialed outbound has to match a Number Plan, so the system knows which Outbound Route to use. No exceptions.

    If you want people to be able to dial anything they want, create a number plan of the Match Expression type, put it at the very bottom of the list, and make the expression .* which matches anything dialed.

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    George Ganahl
    Principal Program Manager
    Genesys
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  • 3.  RE: Allow for Adhoc outbound dialing

    Posted 06-21-2018 13:11
    No replies, thread closed.
    That did the trick!

    Thank you so much!

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    Alex Meyer
    Sonic Foundry, Inc.
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