apifycloud | 2023-02-14 21:30:45 UTC | #1
We are having a recent issue when sharing files to open messaging API, when we send a file then agent just receive something like this:
and file looses format:
this was working ok but not sure what has changed now in this API for media files.
tim.smith | 2023-02-21 20:57:56 UTC | #2
Please open a case with Genesys Cloud Care to investigate this change in behavior. I'm not aware of any announced changes.
system | 2023-03-24 20:58:51 UTC | #3
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