Swapnil_Pandey | 2024-06-09 19:47:24 UTC | #1
Hi, We are using this api: https://api.usw2.pure.cloud/api/v2/conversations/calls/{conversationId}/recordingstate, this provides the information for a conversation when it got paused. Our requirement is to have an api which can provide us all the conversations that were paused during a given time interval. Can someone please help?
Jerome.Saint-Marc | 2024-06-10 09:18:37 UTC | #2
Hello,
No, there is no endpoint providing at once this piece of information for all conversations. You can request new features and share your use case at https://genesyscloud.ideas.aha.io/ .
Regards,
system | 2024-07-10 09:19:26 UTC | #3
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