Genesys Cloud - Developer Community!

Hello,

I am currently working on an automation project.

In short, I am looking to automatically update a gamification profile members based on queues. In my limited knowledge of API's, I thought this would be easiest to use the below API to get the names of everyone assigned to the queue and then use a different API to add all the names to the gamification profile. I am currently running into an issue trying to get all the id's from everyone in the queue. I am pretty sure the issue is with my translation map/success template but hopefully someone can assist. (I am putting all my info incase its not in the translation map/success template)

Input contract:

{

  "type": "object",

  "required": [

    "Queue_ID"

  ],

  "properties": {

    "Queue_ID": {

      "type": "string"

    }

  }

}

Output Contract:

{

  "type": "object",

  "properties": {

    "name": {

      "type": "string"

    },

    "id": {

      "type": "string"

    }

  }

}

Configuration:

Response:

{

  "translationMap": {

    "id": "$.entities.id"

  },

  "translationMapDefaults": {},

  "successTemplate": "{\n   \"id\": ${id}\n}"

}

Hello,

I am currently working on an automation project.

In short, I am looking to automatically update a gamification profile members based on queues. In my limited knowledge of API's, I thought this would be easiest to use the below API to get the names of everyone assigned to the queue and then use a different API to add all the names to the gamification profile. I am currently running into an issue trying to get all the id's from everyone in the queue. I am pretty sure the issue is with my translation map/success template but hopefully someone can assist. (I am putting all my info incase its not in the translation map/success template)

Input contract:

{

  "type": "object",

  "required": [

    "Queue_ID"

  ],

  "properties": {

    "Queue_ID": {

      "type": "string"

    }

  }

}

Output Contract:

{

  "type": "object",

  "properties": {

    "name": {

      "type": "string"

    },

    "id": {

      "type": "string"

    }

  }

}

Configuration:

Response:

{

  "translationMap": {

    "id": "$.entities.id"

  },

  "translationMapDefaults": {},

  "successTemplate": "{\n   \"id\": ${id}\n}"

}

Hi Connor,

Use following output contract

{  "type": "object",  "properties": {    "id": {      "type": "array",      "items": {        "type": "string"      }    }  }}

And below translationMap

"id": "$.entities[*].id"

That should get you going. 

Cheers

Zubair

Hello,

I am currently working on an automation project.

In short, I am looking to automatically update a gamification profile members based on queues. In my limited knowledge of API's, I thought this would be easiest to use the below API to get the names of everyone assigned to the queue and then use a different API to add all the names to the gamification profile. I am currently running into an issue trying to get all the id's from everyone in the queue. I am pretty sure the issue is with my translation map/success template but hopefully someone can assist. (I am putting all my info incase its not in the translation map/success template)

Input contract:

{

  "type": "object",

  "required": [

    "Queue_ID"

  ],

  "properties": {

    "Queue_ID": {

      "type": "string"

    }

  }

}

Output Contract:

{

  "type": "object",

  "properties": {

    "name": {

      "type": "string"

    },

    "id": {

      "type": "string"

    }

  }

}

Configuration:

Response:

{

  "translationMap": {

    "id": "$.entities.id"

  },

  "translationMapDefaults": {},

  "successTemplate": "{\n   \"id\": ${id}\n}"

}