Ana_Laia | 2021-07-30 14:39:37 UTC | #1
Greetings,
I’ve some questions related with participant data/costumed attributes of a conversation.
On our client IVR we use conversation attributes to pass information between flows. In order to have only a few attributes in the conversation we are thinking of deleting some of them.
So, my question is: On Architect, is it possible to remove/delete conversation attributes?
Sorry if this is not a new question, but I couldn't find a specific answer for this.
Thank you in advance.
Best regards,
Ana Laia
MelissaBailey | 2021-07-30 16:47:01 UTC | #2
Architect does not have an action that does this. The platform api does have an endpoint you can use (through a data action) to alter the attributes; you can add a new attribute or change an attribute's value but not remove an attribute that already exists.
See https://developer.genesys.cloud/api/rest/v2/conversations/#patch-api-v2-conversations--conversationId--participants--participantId--attributes
system | 2021-08-30 16:51:11 UTC | #3
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