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  • 1.  Architect SMS verify ANI is from Mobile

    Posted 05-05-2025 15:00
    No replies, thread closed.

    Need to perform opt out to SMS in architect flow and need to check if ANI is from mobile or not. I know there is a formula out there that everyone brings out but makes no sense for US based phone numbers. What is everyone doing to test if Mobile?


    #API/Integrations

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    Francisco Amaya
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  • 2.  RE: Architect SMS verify ANI is from Mobile

    Posted 05-05-2025 16:54
    No replies, thread closed.

    Hello Francisco,

    I'm not sure of a way to test if a phone is mobile or not off of the top of my head. Hopefully someone in the Community will have an idea of how you could accomplish this.



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    Jason Kleitz
    Online Community Manager/Moderator
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  • 3.  RE: Architect SMS verify ANI is from Mobile
    Best Answer

    Posted 05-05-2025 21:39
    No replies, thread closed.

    https://genesyscloud.ideas.aha.io/ideas/TEL-I-167 is released allowing you to use  Get SIP Headers action to retrieve all the SIP headers on a BYOC-Cloud call.

    Verizon has X-INFO-DIG corresponding to 0 (wireline) or 62 (wireless).

    So…if you are using BYOC-C and if the mobile carrier adds info to the SIP header indicating it's a mobile call, that's a way to determine landline vs. mobile for incoming calls.



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    George Ganahl GCCX-AI, GCP, GCSME, ICCE, ICHD, etc.
    Technical Adoption Champion
    Genesys
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