Hi Timothy,
From what I found in the Resource Center, yes, within the current Ask for Intent action.
The documentation states that when a customer says "no" to a confirmed intent, the bot does not try to recognize or confirm that same intent again until it leaves the current action. If the customer rejects all possible intents, the bot exits with RecognitionFailure.AllOptionsRejected.
That seems consistent with the behaviour you observed, where intent A was rejected and then wasn't considered again during the retry within the same action.
Hope this helps.
Reference: https://help.genesys.cloud/articles/call-bot-flow-action/
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Phaneendra
Technical Solutions Consultant
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