Genesys Cloud - Main

Hey Everyone,

The above average Joes and I will be meeting again to illustrate some use cases for Static Links, but we would love to answer any questions that you have! Feel free to drop them below or in the comments on our previous episode. 

This is your chance to get Genesys' Pro Service Experts to answer your questions. 

Cheers,

Matt

#CommunityVideos(TAM,QA,etc.)

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Matt Lawson
Genesys - Employees
Online Community Manager
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Not sure if it is too late for the questions:

1. Can I use the static link in Excel?
2. What permissions does the static link use?
3. What protection is there for the data in the static link? 
4. Does the data accumulate for each iteration in the schedule or is it just a snapshot of that range?
5. Does the data come in formatted like the view or raw like the CSV?
6. What is the next generation of this going to look like?

I know I know most of these answers, but good to share with a larger audience.

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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.com
https://www.ttecDigital.com
https://RobertWC.Blogspot.com
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