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  • 1.  Ask the Above Average Joes Your Questions

    Posted 08-21-2023 09:43
    No replies, thread closed.

    Hey Everyone,

    The above average Joes and I will be meeting again to illustrate some use cases for Static Links, but we would love to answer any questions that you have! Feel free to drop them below or in the comments on our previous episode

    This is your chance to get Genesys' Pro Service Experts to answer your questions. 

    Cheers,

    Matt


    #CommunityVideos(TAM,QA,etc.)

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    Matt Lawson
    Genesys - Employees
    Online Community Manager
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  • 2.  RE: Ask the Above Average Joes Your Questions

    Posted 09-04-2023 23:13
    No replies, thread closed.

    Not sure if it is too late for the questions:

    1. Can I use the static link in Excel?
    2. What permissions does the static link use?
    3. What protection is there for the data in the static link? 
    4. Does the data accumulate for each iteration in the schedule or is it just a snapshot of that range?
    5. Does the data come in formatted like the view or raw like the CSV?
    6. What is the next generation of this going to look like?

    I know I know most of these answers, but good to share with a larger audience.



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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