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  • 1.  Assigning slots to an intent does not appear to be working

    Posted 23 days ago
      |   view attached

    Hi Community, I've followed this dev drop step by step: DevDrop 17: Going the next step with bots but when I try to double click on the word "Large" in one of my intents, the "Select Slot" drop down list is greyed out. Anyone know what might cause this? I've got all permissions in achitect available and the slot types are just a plain list - not a dynamic list. I'm trying to build a conversation bot with slots and intents but stuck on this one feature (hence why I'm going back to basics and following these instructions to see if it was something that I may have been doing)

    YouTube remove preview
    DevDrop 17: Going the next step with bots
    So you got through the hello world for building a bot. Now lets build something more complex and build a bot from the bottom up. Jim Ullyot, the architect of the Genesys Cloud Architect tool and "dad-joke" extraordinaire continues to build on his previous bot video (DevDrop 16) and does a deep dive on the components of a bot: including defining bot intents, utterances and slots.
    View this on YouTube >

     


    #Architect

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    Julia Steffen
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  • 2.  RE: Assigning slots to an intent does not appear to be working

    Posted 23 days ago

    Hi Julia,

    I can't see what you have/haven't selected in your screenshot but the system can be really picky if you have selected a space on the beginning or end of the word, if you have selected a space it won't let you assign a slot to that word. 

    Can't select the slot
    Can select the slot




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    Cam Stone
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  • 3.  RE: Assigning slots to an intent does not appear to be working

    Posted 23 days ago

    Thanks Cam! That worked a treat. The video indicated to just double click the word but the double clicking method must have been picking up a blank space because when I carefully highlight the word as you mentioned, the slots suddenly became available.



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    Julia Steffen
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