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  • 1.  auto-approved sick days reflecting on schedule without republishing the schedule.

    Posted 06-20-2023 14:06
    No replies, thread closed.

    Hey team, I am a workforce management analyst and had a question regarding Auto approved sick-days. Is there a way it can reflect on the schedule without the need of acknowledging the change in the schedule and republishing a published schedule?


    #Workforce Management

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    Ashraful Musa
    Questrade Inc
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  • 2.  RE: auto-approved sick days reflecting on schedule without republishing the schedule.

    Posted 06-21-2023 07:17
    No replies, thread closed.

    There is at least one idea on Ideas Lab around this: https://genesyscloud.ideas.aha.io/ideas/WEM-I-754

    @Damaris Scott might be able to comment from a roadmap perspective.



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    Jay Langsford
    VP, R&D
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  • 3.  RE: auto-approved sick days reflecting on schedule without republishing the schedule.

    Posted 06-21-2023 10:28
    No replies, thread closed.

    Hi Ashraful, totally agree that this would be helpful. We have this on next year's roadmap and are actively charting this change today :). Thanks for bringing this up. Keep up to date on the progress by following: https://genesyscloud.ideas.aha.io/ideas/WEM-I-754



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    Damaris Scott
    Genesys - Employees
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  • 4.  RE: auto-approved sick days reflecting on schedule without republishing the schedule.

    Posted 06-21-2023 12:59
    No replies, thread closed.

    Thanks for the quick feedback on this, I will make sure to follow up on the progress. Really appreciate the quick response and action.



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    Ashraful Musa
    Questrade Inc
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    Original Message


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