bharath_gowda | 2021-12-16 14:42:56 UTC | #1
Hi,
I'm trying to fetch the available agents in queue based on the language skill and presence. /api/v2/routing/queues/682d85f3-454d-4518-868b-274d28070422/members?pageNumber=1&pageSize=25&expand=presence&languages=${input.Language_Skill}&presence=on%20queue
This is the api i tried to get the data. But I'm not able to pass multiple languages in the api. It's working as a AND operator. All the languages has to be satisfied otherwise this will not give any data. I'm looking for solution that will work as a OR condition.
Thanks,
Richard_Surroz | 2021-12-17 17:51:26 UTC | #2
I used a common module with multiple calls in it. Aggregate to return the outbound value.
system | 2022-01-17 17:52:08 UTC | #3
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