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  • 1.  AWS Private Link

    Posted 10-31-2021 22:40
      |   view attached
    No replies, thread closed.

    I have the below requirement with respect to BYOC cloud.
    Below is the high level diagram.

    From the Genesys cloud, I have the requirement for accessing my applications which are hosted in our AWS account.
    The communication from Genesys cloud -> Our AWS will be via REST API.

    In our AWS we will be publishing the required URLs & from Genesys Cloud it will be accessed using REST/API

    Question:

    • For accessing the resources from Genesys cloud to our AWS environment will it be only via Internet ?
    • Is it possible to access using some private link ?
    • Does Genesys AWS have feasibility to use private link ?

    #ArchitectureandDesign

    ------------------------------
    Rajeev Srikant
    ------------------------------


  • 2.  RE: AWS Private Link

    Posted 11-01-2021 11:58
    No replies, thread closed.
    You cannot create a private link directly between your AWS VPC and the Genesys Cloud AWS VPC. AWS can keep the communication between the AWS VPCs on the AWS backbone.



    ------------------------------
    Peter Grothauzen
    Genesys - Employees
    ------------------------------

    Original Message


  • 3.  RE: AWS Private Link

    Posted 11-01-2021 20:19
    No replies, thread closed.
    Thanks.
    I understand that private link option is not feasible.
    You mentioned about AWS Backbone (public), what exactly that means ? I understand it is not internet but what is that link exactly?

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    Rajeev Srikant
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    Original Message


  • 4.  RE: AWS Private Link

    Posted 11-02-2021 14:57
    No replies, thread closed.
    AWS knows which IP addresses are owned/managed by AWS. If there are 2 public IP addresses that are both owned/managed by AWS then communication can occur without this traffic needing to exit AWS, go across the Internet and then be received by AWS.

    Regards,
    Don

    ------------------------------
    Don Huovinen
    Genesys - Employees
    ------------------------------

    Original Message


  • 5.  RE: AWS Private Link

    Posted 11-02-2021 14:42
    No replies, thread closed.
    It is possible to connect VPC from different AWS accounts using VPC peering. It is private and not through Internet.

    https://docs.aws.amazon.com/vpc/latest/peering/what-is-vpc-peering.html


    ------------------------------
    Joseph Cheng
    Prilink Ltd
    ------------------------------

    Original Message


  • 6.  RE: AWS Private Link

    Posted 11-03-2021 20:06
    No replies, thread closed.
    @Joseph ChengThanks.
    So Genesys does allows VPC to our own AWS account from Genesys AWS cloud account.​

    ------------------------------
    Rajeev Srikant
    ------------------------------

    Original Message


  • 7.  RE: AWS Private Link

    Posted 11-04-2021 05:55
    No replies, thread closed.
    No. Please see Peter's answer and diagram.

    Communication between VPCs can exist using public IP addresses. As these are both public IP addresses managed by AWS then does not need to send this traffic across the internet for this communication.

    ------------------------------
    Don Huovinen
    Genesys - Employees
    ------------------------------

    Original Message


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