Summary
As part of this change, we are performing a backfill to ensure proper role-based access control for messaging platform integrations.
For roles with Messaging > Integration > Add permission, the following permissions will be added:
- Messaging > facebookIntegration > Add
- Messaging > conversationInstagramIntegration > Add
- Messaging > whatsappIntegration > Add
- Messaging > openIntegration > Add
For roles with Messaging > Integration > Edit permission, the following permissions will be added:
- Messaging > facebookIntegration > Edit
- Messaging > conversationInstagramIntegration > Edit
- Messaging > whatsappIntegration > Edit
- Messaging > openIntegration > Edit
Effective Date
Friday, August 22, 2025
Details
This backfill is part of the digital pricing updates released on June 23, 2025. It ensures that users have the appropriate permissions to manage messaging integrations effectively.
Customer Impact
Users can create and add message platforms if they have the necessary permissions.
Impacted Resources
POST /api/v2/conversations/messaging/integrations/facebook
PATCH /api/v2/conversations/messaging/integrations/facebook/{integrationId}
PATCH /api/v2/conversations/messaging/integrations/whatsapp/embeddedsignup/{integrationId}
PATCH /api/v2/conversations/messaging/integrations/whatsapp/{integrationId}
PATCH /api/v2/conversations/messaging/integrations/instagram/{integrationId}
POST /api/v2/conversations/messaging/integrations/open
PATCH /api/v2/conversations/messaging/integrations/open/{integrationId}
Issue References
[PURE-6911]
Contacts
@Atsushi Hirano
Please reply to this announcement with any questions. This helps the wider developer community benefit from the discussion. We encourage you to use this thread before contacting the designated person directly. Thank you for your understanding.