Hi Luiggi,
I'm sorry for delay in response. You right, from Genesys Edge is not necessary upload any certificates, the important is this certificate to be form CA. In my case, the administrator SBC Avaya need to build the certificate chain in only one. He need to join the root, intermediate and signed certificate in only one. After this, in avaya logs you can see the TLS process. Handshake, ciphers, etc.
Regards.
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Germán Rico
Global Networks Solutions S.A.
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Original Message:
Sent: 06-24-2021 12:12
From: Luiggi Vilca
Subject: Byoc Cloud SIP Trunk TLS - Avaya
Hello Germán,
Did you manage to configure your SIP trunk with TLS on Avaya?
I am having the same problem to make outgoing calls from Genesys Cloud to an SBC through TLS. However, for incoming calls, I haven't problems, and I have not needed to upload any certificate at any endpoint.
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Luiggi Vilca Marchand
Protiviti Member Firm Peru SAC
Original Message:
Sent: 03-09-2021 10:31
From: Germán Rico
Subject: Byoc Cloud SIP Trunk TLS - Avaya
Hello everyone! I'm working with an integration between Genesys Cloud and Avaya. I need to configure a SIP TLS trunk. I've read the documentation but I don't understand some things:
1. I need to upload CA root from Avaya in Genesys Cloud? Avaya should me sent 3 certificates (root, intermediate and sign certificate)? This certificates upload from Telephony --> Certificate Authorities.
2. The Avaya´s administrator need to upload the DigiCert High Assurance EV Root CA in her pbx?
Regards.
Germán Rico
#Integrations
#SIP/VolP
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Germán Rico
Global Networks Solutions S.A.
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