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  • 1.  Call Analysis Check in Outbound Flow

    Posted 05-27-2022 12:00
    No replies, thread closed.
    Hi All,  Does anyone know if its possible to check the call analysis results in an outbound flow?


    I need to send the outbound contact to a Flow for Ans Machines/Live Caller but I'd rather not make two different flows if I can.
    Any good thoughts?
    #ArchitectureandDesign
    #Outbound

    ------------------------------
    Chris Martin
    CCS Medical
    ------------------------------


  • 2.  RE: Call Analysis Check in Outbound Flow

    Posted 06-03-2022 07:56
    No replies, thread closed.
    Hi Chris,

    Unfortunately, the call analysis results is not something that can be retrieved in Architect.
    Original Message


  • 3.  RE: Call Analysis Check in Outbound Flow

    Posted 06-03-2022 14:23
    No replies, thread closed.

    Thanks Paulo, that's what I'm seeing and Hearing too.
    Just want to make sure I wasn't missing something. 
    It sure would be nice if this were exposed.



    ------------------------------
    Chris Martin
    CCS Medical
    ------------------------------

    Original Message


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