In the Blue Menu bar select Workspace, then Agent Workspace.
You will see Conversations window. To make call on behalf of queue select the Start a conversation Icon
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Ken Pittman
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Original Message:
Sent: 10-03-2025 19:19
From: Mike Mullins
Subject: Call on behalf of que
We have several ques that are used to dial out. Some recorded and. some not I have not been able to find this function to select the outbound calling cue.