Genesys Cloud - Main

So, the best way to simply show this is to use the Queue Performance View and then add the queues to a filter, you can then choose the multiple months and see a graph with the different columns you choose.  If you hover over one of the data points, you get the total.  

They want to see the graphs in 30 minute intervals that show the peak times for each month. I'm not sure if this is even possible, but I figured I would put it out there in case someone had a similar request.

So, the best way to simply show this is to use the Queue Performance View and then add the queues to a filter, you can then choose the multiple months and see a graph with the different columns you choose.  If you hover over one of the data points, you get the total.  

When you schedule an export, you can define your granularity.  First, you need to select View as Group, schedule the export and select the granularity you want: 
 

They want to see the graphs in 30 minute intervals that show the peak times for each month. I'm not sure if this is even possible, but I figured I would put it out there in case someone had a similar request.

So, the best way to simply show this is to use the Queue Performance View and then add the queues to a filter, you can then choose the multiple months and see a graph with the different columns you choose.  If you hover over one of the data points, you get the total.  

That's what I stated in the original post. I can get the data in a report by 30 minute intervals, but is there a graph that can do the same? Not daily, but 30 minute intervals?

When you schedule an export, you can define your granularity.  First, you need to select View as Group, schedule the export and select the granularity you want: 
 

They want to see the graphs in 30 minute intervals that show the peak times for each month. I'm not sure if this is even possible, but I figured I would put it out there in case someone had a similar request.

So, the best way to simply show this is to use the Queue Performance View and then add the queues to a filter, you can then choose the multiple months and see a graph with the different columns you choose.  If you hover over one of the data points, you get the total.  

When you schedule an export, you can define your granularity.  First, you need to select View as Group, schedule the export and select the granularity you want: 
 

They want to see the graphs in 30 minute intervals that show the peak times for each month. I'm not sure if this is even possible, but I figured I would put it out there in case someone had a similar request.

So, the best way to simply show this is to use the Queue Performance View and then add the queues to a filter, you can then choose the multiple months and see a graph with the different columns you choose.  If you hover over one of the data points, you get the total.