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  • 1.  Can we add custom fields in external contacts ?

    Posted 09-14-2018 02:41
    No replies, thread closed.

    Is it possible to extend external contacts schema and programatically update these additional fields ?




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    Jari Riihimäki
    Vintor Oy
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  • 2.  RE: Can we add custom fields in external contacts ?

    Posted 09-18-2018 10:47
    No replies, thread closed.
    Hi Jari,

    There is an existing feature request on aha for this custom field expansion for external contacts. That being said, adding custom fields for external contacts is not yet available.You may want to visit the link below.

    https://purecloud.ideas.aha.io/ideas/CLANA-I-56

    external contacts

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    Jo Malabag
    Global Digital Team, Customer Success
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