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  • 1.  Can we limit number of data sent from AD to Purecloud ?

    Posted 07-19-2018 12:47
    No replies, thread closed.
    Hi,

    Can we limit the number of contact/users sent from AD to the Purecloud through connector ?

    For example, during the sync, define a max of 300 elements can be transfered

    Thank you in advance


  • 2.  RE: Can we limit number of data sent from AD to Purecloud ?

    Posted 07-20-2018 08:33
    No replies, thread closed.
    I'm not quite sure I understand the use case you're trying to address.  The AD connector can limit the number of users that it is attempting to sync by way of the LDAP query you define in the configuration of the connector, but once this limitation is put in place that is the full set of users the connector is responsible for managing.  Limiting that further to only allow for subsets of those users to be managed at one time would hamper the operation of the connector and introduce a high likelihood of changes to be sync being missed.  

    Can you tell me more about why you would like to limit the sync operations to 300 (or some number) of users at one time, and how the LDAP query filtering of the connector is insufficient for your current needs?

    Thanks,

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    Richard Schott
    Genesys - Employees
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