Genesys Cloud - Main

Is there a way to change the Dashboard owner? 
I've created different dashboards for our supervisors. I'd like them to maintain them now, is there a way to make them owners?
Another note, it looks like as (terminated) agent user accounts are deactivated from GC, they continue to appear in a dashboard, would be nice if deactivation would remove agent appearances in the dashboard.
Thanks for any feedback.
#PlatformAdministration
#Unsure/Other

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Greg Beal
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Hi Greg,

Have you tried this?

The way I transfer dashboards is from the multiple dashboards view if you get the supervisor to click in the top right hand corner copy the two overlapping pages then they will own the dashboard and make it public and then you make yours private.


For removing agent appearences in the dashboard I find if you don't select include inactive users/ include deleted users it shouldn't show them once removed.


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Sebastian Myers
Straticom
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Original Message:
Sent: 05-14-2021 08:08
From: Greg Beal
Subject: Change Dashboard Owner

Is there a way to change the Dashboard owner?
I've created different dashboards for our supervisors. I'd like them to maintain them now, is there a way to make them owners?
Another note, it looks like as (terminated) agent user accounts are deactivated from GC, they continue to appear in a dashboard, would be nice if deactivation would remove agent appearances in the dashboard.
Thanks for any feedback.
#PlatformAdministration
#Unsure/Other

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Greg Beal
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