Kasra_Moshrefi | 2020-03-13 17:34:17 UTC | #1
I need to change agent's status from On-Queue <-> off-queue using c#.NET.
I am using PutUserRoutingstatus api but looks like this is for call routing not for user status. What is the right api ?
tim.smith | 2020-03-13 15:53:57 UTC | #2
https://developer.mypurecloud.com/api/rest/v2/presence/understanding_presence.html
system | 2020-04-13 16:04:37 UTC | #3
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