Hi Sajed,
Each Region has your URL base, you can consult below.
https://developer.genesys.cloud/platform/api/
I guess that the UAE region didn't update the documentation. Send the question to your Genesys Account Manager.
What you can do:
I use São Paulo Region (South America) = sae1.
URL login: https://login.sae1.pure.cloud
URL base API: https://api.sae1.pure.cloud.
If you have access to your account, you can see what the tag used, for example: https://login.uea1.pure.cloud (I don't know) = https://api.uea1.pure.cloud.
Again, this is one test and I recommend you test API through GET for confirmation.
Att,
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Breno Canyggia Ferreira Marreco
https://www.linkedin.com/in/brenocfm-40b62182/------------------------------
Original Message:
Sent: 03-04-2024 05:49
From: Sajed Salah
Subject: Chat Script
I am trying to make integration with third-party Chatbot, they requested the below information:
1- Base URL:
2- Address Name:
So how I can know the Base URL and address name for UAE region?
#Integrations
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Sajed Salah
Fourth Dimension Systems LLC
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